Purchase

When performing a purchase, the customer follows the payment instructions displayed on the checkout page or in your system (when performing the purchase by using Gate).

Countries and regions Malaysia
Payment currencies MYR
Payment amount limits Contact your key account manager at Monetix for details. Also you can check the payment amount limits in your project by using Dashboard.
Payment processing time Contact your key account manager at Monetix for details.
Currency conversion On the Monetix side
Refund
Onboarding and access fee Contact your key account manager at Monetix for details.
Special considerations

If the customer enters an amount which is different from the amount specified in the purchase request, the payment processing will proceed as described in Handling payments with amount changed by customer. Contact your key account manager at Monetix for more information.

Operations support

Interfaces
Payment Page Gate Dashboard
Purchase

You can check the payment amount limits in your project by using Dashboard. To check your payment amount limits, go to Dashboard, select the Projects section, and then click the Payment methods tab.

The following sections provide more information about the payment processing flow and the analysis of completed payments.

Purchase by using Payment Page

General information

To perform a purchase by using Payment Page with the Bank transfers in Malaysia payment method:

  1. Send a request with all the required parameters and signature to the Monetix URL.
  2. Accept the callback with the purchase result from the payment platform.

The following figure shows the complete purchase processing flow in the Bank transfers in Malaysia payment method.

Figure 1. Purchase processing steps for a purchase by using Payment Page
  1. The customer initiates a purchase in your system.
  2. Your system sends the request for the purchase through Payment Page to the Monetix URL.
  3. The checkout page is displayed to the customer.
  4. The customer chooses to make a purchase with the Bank transfers in Malaysia payment method.
  5. The payment platform forwards the request to the provider service.
  6. The provider service generates the payment instructions to show to the customer and sends them to the payment platform.
  7. The checkout page displays the payment instructions to the customer.
  8. The customer completes the purchase.
  9. The provider service sends the purchase result information to the payment platform.
  10. The payment platform sends a callback with the payment result to your system.
  11. The payment platform displays the payment result to the customer on the checkout page.

Request

The following table lists the parameters that you need to include in the request for purchase through the checkout page with the Bank transfers in Malaysia payment method.

Table 1. Basic parameters of requests to Payment Page

strictly required—the parameter must be in the initial request.

optional—the parameter is optional but adding it to the request either makes the payment process more customer-friendly or helps to increase the percentage of successful payments.
ParameterDescription

project_id
integer
strictly required

Project ID you obtained from Monetix when integrating.

Example: 1234

payment_id
string
strictly required

Payment ID unique within your project.

Example: payment_47

customer_id
string
strictly required

Unique ID of the customer within your project.

Example: customer_123

customer_first_name
string
strictly required

Customer's first name.

Example: John

customer_last_name
string
strictly required

Customer's last name.

Example: Doe

customer_email
string
strictly required

Customer's email.

Example: johndoe@example.com

payment_currency
string
strictly required

Code of the payment currency in the ISO-4217 alpha-3 format.

Example: MYR

payment_amount
integer
strictly required

Payment amount in minor currency units without any decimal point or comma except for the cases when the currency doesn't have any minor currency units.

If the currency doesn't have any minor units (i.e. the number of digits for minor currency units is zero), set this parameter to the amount in the major currency units. To check whether the currency has any minor units, see Currency codes.

Example: 100.00 MYR must be sent as 10000

force_payment_method
string
optional

Parameter that allows you to enforce the Bank transfers in Malaysia payment method for your customer and skip the page with payment method selections.

To enforce the Bank transfers in Malaysia payment method and skip the page with payment method selection, add the force_payment_method parameter to the request and set its value to bank-transfer-malaysia. For more information about enforcing payment methods, see Preselecting payment methods.

Example: force_payment_method: 'bank-transfer-malaysia'

signature
string
strictly required

Signature created after you've specified all the request parameters. For more information about signature generation, see Signature generation and verification.
You can also add any other optional parameters to the request, if necessary. For the list of all the parameters possible in requests to Payment Page, see Payment Page invocation parameters.

Here is an example of the data from a request to open the checkout page by using EPayWidget:

EPayWidget.run(
	{
		project_id: 1234,
		payment_id: 'payment_47',
		customer_id: 'customer_123',
		customer_first_name: 'John',
		customer_last_name: 'Doe',
		customer_email: 'johndoe@example.com',
		payment_currency: 'MYR',
		payment_amount: 10000,
		force_payment_method: 'bank-transfer-malaysia',
		signature: 'kUi2x9dKHAVNU0FYldJrxh4yo+52Kt8KU+Y19vySO/RLUkDJrOcZzUCwX6R/ekpZhkIQg=='
	}
)

Callback

In the Bank transfers in Malaysia payment method, the payment platform returns the purchase result in a callback. For the information about the callback structure, see Callbacks in Payment Page.

The following is an example of a callback body with information about a successfully completed purchase.

Figure 2. Example of the data from a successful purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "method": "Malaysia bank transfer",
        "sum": {
            "amount": 10000,
            "currency": "MYR"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "sale",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 10000,
            "currency": "MYR"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "MYR"
        },
        "code": "0",
        "message": "Success",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

The following is an example of a callback for a declined purchase.

Figure 3. Example of the data from a declined purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "method": "Malaysia bank transfer",
        "sum": {
            "amount": 10000,
            "currency": "MYR"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "sale",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 10000,
            "currency": "MYR"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "MYR"
        },
        "code": "20000",
        "message": "General decline",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

Testing

You can test payments with the Bank transfers in Malaysia payment method by using Payment Page.

To start performing test payments, reach out to the Monetix (support@monetix.pro) support team to get the test project ID and a secret key to it and then contact your key account manager at Monetix to set up the test environment for the payments to be performed with the Bank transfers in Malaysia payment method.

When performing test payments, keep in mind that:

  • for the project ID you have to submit the ID of the test project
  • for the payment ID and customer's data you can submit any random values
  • for the currency of the payment you should submit MYR
  • the interface of the test checkout page may be different from the one Monetix provides you with.

Statuses of test payments

To receive a certain final status when performing test payments with the Bank transfers in Malaysia payment method, your request has to contain a respective payment amount in it. The table below lists the payment amounts you can send in requests in order to get a certain status of a test payment.

Payment amount Final status
40000 or 40400 decline—the payment is declined
90000 success—the payment is successful but the payment amount passed to you in a callback is different from the amount you submitted in the purchase request
Any other amount success—the payment is successful. The payment amount passed to you in a callback matches the amount you submitted in the purchase request

Testing purchase by using Payment Page

To perform a test purchase by using Payment Page:

  1. Send a request for opening the checkout page to the payment platform.
  2. Choose the Bank transfers in Malaysia payment method on the test checkout page. If your request contains the force_payment_method parameter with the bank-transfer-malaysia value in it, there's no need to choose the payment method.
  3. If necessary, specify any random values for the parameters you're requested to provide.
  4. Wait for the payment instructions to be displayed to you.
  5. Accept a callback containing the data about the result of performing a test payment.
  6. Wait for a few seconds until the test checkout page displays the result of performing a test payment.

To learn more about performing purchases with the Bank transfers in Malaysia payment method by using Payment Page, see the Purchase by using Payment Page section.

Related topics

Purchase by using Gate

General information

To perform a purchase by using Gate with the Bank transfers in Malaysia payment method:

  1. Send a request with all the required parameters and signature to the Monetix URL.
  2. Show the screen with payment instructions to the customer.
  3. Accept the callback with the purchase result from the payment platform.

The following figure provides the details of the purchase processing flow in the Bank transfers in Malaysia payment method.

Figure 4. Purchase processing flow when performing a purchase by using Gate
  1. The customer initiates a purchase in your system.
  2. Your system sends the purchase request to the Monetix payment platform.
  3. The payment platform sends you a response in which it acknowledges your request and provides the request validation result. (For more information about the response format, see Response structure.)
  4. The payment platform processes the request and forwards it to the provider service.
  5. The provider service generates the payment instructions to show to the customer and sends them to the payment platform.
  6. The payment platform forwards the instructions to your system in the display_data array.
  7. Your system displays the payment instructions to the customer.
  8. The customer completes the purchase.
  9. The provider service informs the payment platform about the purchase result.
  10. The payment platform sends the callback with the payment result to your system.
  11. Your system sends the payment result to the customer.

Request

This section provides the instructions on how to build the request for purchase with the Bank transfers in Malaysia payment method.

HTTP request method POST
Request body format JSON
API endpoint/v2/payment/bank-transfer/malaysia/sale
Full API endpoint specification /v2/payment/bank-transfer/{payment_method}/sale
Table 2. Basic parameters of a purchase request

strictly required—the parameter must be in the initial request.

optional—the parameter is optional but adding it to the request either makes the payment process more customer-friendly or helps to increase the percentage of successful payments.
ObjectParameterDescription

general
object
strictly required

project_id
integer
strictly required

Project ID you obtained from Monetix when integrating.

Example: 1234

payment_id
string
strictly required

Payment ID unique within your project.

Example: payment_47

signature
string
strictly required

Signature created after you've specified all the request parameters. For more information about signature generation, see Signature generation and verification.

customer
object
strictly required

id
string
strictly required

Unique ID of the customer within your project.

Example: customer_123

ip_address
string
strictly required

IP address of the customer's device.

Example: 198.51.100.47

first_name
string
strictly required

Customer's first name.

Example: John

last_name
string
strictly required

Customer's last name.

Example: Doe

email
string
strictly required

Customer's email.

Example: johndoe@example.com

payment
object
strictly required

currency
string
strictly required

Code of the payment currency in the ISO-4217 alpha-3 format.

Example: MYR

amount
integer
strictly required

Payment amount in minor currency units without any decimal point or comma except for the cases when the currency doesn't have any minor currency units.

If the currency doesn't have any minor units (i.e. the number of digits for minor currency units is zero), set this parameter to the amount in the major currency units. To check whether the currency has any minor units, see Currency codes.

Example: 100.00 MYR must be sent as 10000

return_url
object
optional

success
string
optional

The URL to redirect the customer to after the payment is successfully completed.

Example: https://example.com/success/

decline
string
optional

The URL to redirect the customer to after the payment is declined.

Example: https://example.com/decline/

You can also add any other optional parameters to the purchase request, if necessary. For the list of all the parameters available in Gate, see API Reference.

Here is an example of the data from a request to initiate a purchase with the Bank transfers in Malaysia payment method:

Figure 5. Example of the purchase request body
{
    "general": {
        "project_id": 1234,
        "payment_id": "payment_47",
        "signature": "kUi2x9dKHAVNU0FYldJrxh4yo+52Kt8KU+Y19vySO/RLUkDJrOcZzUCwX6R/ekpZhkIQg=="
    },
    "customer": {
        "id": "customer_123",
        "ip_address": "198.51.100.47",
        "first_name": "John",
        "last_name": "Doe",
        "email": "johndoe@example.com"
    },
    "payment": {
        "currency": "MYR",
        "amount": 10000
    },
    "return_url": {
        "success": "https://example.com/success/",
        "decline": "https://example.com/decline/"
    }
}

Displaying the payment instructions to the customer

After receiving and processing your purchase request, the payment platform sends you the callback with the data for displaying the payment instructions to the customer.

Use the data from the display_data array to display the payment instructions to the customer.

Table 3. Description of the display_data array
Element Description 
{
    "type": "add_info",
    "title": "transaction_id",
    "data": "12a34b5c-6789"
}
 Payment number on the provider side.

Example: 12a34b5c-6789

 
{
    "type": "add_info",
    "title": "beneficiary",
    "data": "John Doe"
}
 Full name of transfer recipient.

Example: John Doe

 
{
    "type": "add_info",
    "title": "account_number",
    "data": "999999999999999"
}
 Account number of the transfer recipient.

Example: 999999999999999

 
{
    "type": "add_info",
    "title": "bank_name",
    "data": "Reserve Bank of India"
}
 Bank name of the transfer recipient.

Example: Reserve Bank of India

 
{
    "type": "add_info",
    "title": "bank_address",
    "data": "Mumbai"
}
 Bank address of the transfer recipient.

Example: Mumbai

The following is an example of payment instructions which you can display in your system:

Instruction text in Malay Instruction text in English
  1. Sila pastikan anda memindahkan ke nombor akaun yang betul/penerima manfaat/Nama Bank dengan amaun yang betul. Jika anda tidak memindahkan maklumat dengan betul, transaksi mungkin tertunda atau mungkin kami tidak menerima transaksi daripada anda.
  2. Sila gunakan ciri-ciri “salin/tampal” yang disediakan untuk memastikan anda menyalin maklumat di atas dengan tepat.
  3. Maklumat pindahan hanya boleh digunakan sekali sahaja. Sila cipta satu permintaam bayaran dengan maklumat pindahan yang baru untuk deposit seterusnya.
  4. Kami tidak bertanggungjawab untuk sebarang kesalahan bayaran disebabkan oleh maklumat akaun penerima yang salah.
  5. Apabila transaksi pemindahan selesai, secara automatik baki akan dikreditkan.
  6. Jika terdapat sebarang masalah, berkaitan pemindahan/deposit, sila hubungi khidmat pelanggan.
  1. Please ensure you transfer to Beneficiary Account.
  2. IMPORTANT! Please copy Transaction ID and put in the Reference filed in your Bank application. Ensure Beneficiary Account and Amounts already correct. Please use available 'Copy/Paste' features.
  3. The transfer information is used only once. Please create a payment request with new transfer information on your next deposit.
  4. We are not responsible for any transfer errors to incorrect Beneficiary Account.
  5. Once transfer completed, your balance will be automatically credited.
  6. Please contact Customer Service (CS) if you have issues with your transfer/Deposits.

The following is the callback fragment containing display_data array.

"display_data": [
    {
        "type": "add_info",
        "title": "transaction_id",
        "data": "12a34b5c-6789"
    },
    {
        "type": "add_info",
        "title": "beneficiary",
        "data": "John Doe"
    },
    {
        "type": "add_info",
        "title": "account_number",
        "data": "999999999999999"
    },
    {
        "type": "add_info",
        "title": "bank_name",
        "data": "Reserve Bank of India"
    },
    {
        "type": "add_info",
        "title": "bank_address",
        "data": "Mumbai"
    }
]

Callback

In the Bank transfers in Malaysia payment method, the payment platform returns the purchase result in a callback. For the information about the callback structure, see Callbacks in Gate.

The following is an example of a callback body with the information about a successfully completed purchase.

Figure 6. Example of the data from a successful purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "method": "Malaysia bank transfer",
        "sum": {
            "amount": 10000,
            "currency": "MYR"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "sale",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 10000,
            "currency": "MYR"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "MYR"
        },
        "code": "0",
        "message": "Success",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

The following is an example of a callback for a declined purchase.

Figure 7. Example of the data from a declined purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "method": "Malaysia bank transfer",
        "sum": {
            "amount": 10000,
            "currency": "MYR"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "sale",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 10000,
            "currency": "MYR"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "MYR"
        },
        "code": "20000",
        "message": "General decline",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

Testing

You can test payments with the Bank transfers in Malaysia payment method by using Gate.

To start performing test payments, reach out to the Monetix (support@monetix.pro) support team to get the test project ID and a secret key to it and then contact your key account manager at Monetix to set up the test environment for the payments to be performed with the Bank transfers in Malaysia payment method.

When performing test payments, keep in mind that:

  • for the project ID you have to submit the ID of the test project
  • for the currency of the payment you should submit MYR
  • for the payment ID and customer's data you can submit any random values

Statuses of test payments

To receive a certain final status when performing test payments with the Bank transfers in Malaysia payment method, your request has to contain a respective payment amount in it. The table below lists the payment amounts you can send in requests in order to get a certain status of a test payment.

Payment amount Final status
40000 or 40400 decline—the payment is declined
90000 success—the payment is successful but the payment amount passed to you in a callback is different from the amount you submitted in the purchase request
Any other amount success—the payment is successful. The payment amount passed to you in a callback matches the amount you submitted in the purchase request

Testing purchase by using Gate

To perform a test purchase by using Gate:

  1. Send a correct test request for purchase to the payment platform.
  2. Accept a callback with the data for displaying payment instructions. Your system will display the payment instructions to you after.
  3. Accept a callback containing the data about the result of performing a test payment.

To learn more about performing purchases with the Bank transfers in Malaysia payment method by using Gate, see the Purchase by using Gate section.

Related topics