Bank transfers in Venezuela

Overview

Bank transfers in Venezuela is a payment method that allows customers to perform purchases and payouts by using bank transfers. With Bank transfers in Venezuela, you can perform purchases by using Payment Page and Gate, and payouts by using Gate and Dashboard.

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Payment method type Bank transfers
Countries and regions Bolivarian Republic of Venezuela
Payment currencies VES
Currency conversion On the Monetix side
Purchases
Payouts
Stored credentials payments
Full refunds
Partial refunds
Chargebacks
Special considerations
  • The payment amount in requests must be only integer (e.g., 200.00 VES). If the payment amount in a request is not integer (e.g., 200.50 VES), the payment will be declined on the provider side.
  • If the customer does not make all required steps to complete the payment within 5 minutes after the payment was initiated, the payment is declined on the provider side.
  • The payment details shown on the payment instructions can be used for purchase only once. The customer has to initiate a new purchase to make another payment.
  • If the customer transfers a payment amount, which is different from the amount specified in the purchase request, the provider service will decline this payment.
Onboarding and access fee Refer to your key account manager at Monetix.

Interaction diagram

Payment processing by using the Bank transfers in Venezuela payment method requires the merchant web service, one of the Monetix interfaces, and the Monetix payment platform, as well as the provider's technical facilities.

Operations support

Interfaces Amounts, VES Times
Payment Page Gate Dashboard minimum maximum basic threshold
Purchases 5.00 * 10 minutes 7 days
Payouts 5.00 * 10 minutes 7 days

* Contact your Monetix key account manager for the information.

Processing scenarios

In the Bank transfers in Venezuela method, purchases and payouts follow different processing procedures. To perform a purchase, you need to redirect the customer to the provider service, while to initiate a payout, you need to notify the customer via the merchant web service.

The sections that follow provide more information about what you need to perform payments and how you can analyze payments and operations information.

Supported banks

Payouts by using the Bank transfers in Venezuela payment method are carried out through the banks that support this method. When performing payouts through Gate, the web service must include the ID of the customer's bank in the payout request.

The tables below provide information about the banks supported in the Bank transfers in Venezuela payment method. The list is provided for informational purposes only.

Table 1. Supported banks
Bank ID
100% BANCO 74602
BANCAMIGA 74652
BANCO ACTIVO 74642
BANCO DEL CARIBE 74562
BANCO DEL TESORO 74612
BANCO EXTERIOR 74572
BANCO MERCANTIL 74552
BANCO NACIONAL DE CREDITO 74662
BANCO PLAZA 74592
BANCO PROVINCIAL 74522
BANCO SOFITASA 74582
BANCO VENEZOLANO DE CREDITO 74542
BANCRECER 74622
Banesco 72432
BICENTENARIO 74672
MIBANCO 74632

Note that the list of supported banks may change without notice. To get the current list of supported banks, use the Gate API to send a POST request to the /v2/info/banks/bank-transfer/venezuela/payout/list endpoint. This endpoint belongs to the following group of endpoints for retrieving information about the banks supported in the payment method: /v2/info/banks/{parentMethod}/{childMethod}/{operationType}/list.

The following objects and parameters must be specified in the request for the list of supported banks:

  • general—object with general request information
    • project_id—project ID obtained from Monetix
    • payment_id—payment ID unique within the project
    • signature—signature created after you specify all the required parameters. For more information about signature generation, see Signature generation and verification.
  • payment—object with payment information:
    • amount—payment amount in minor currency units without any decimal point or comma except for the cases where the currency does not have any minor currency units. If the currency has no minor units (that is, the number of digits for minor currency units is zero), then you must set this parameter to the amount in the major currency units. For the information on whether the currency has any minor units, see Currency codes.
    • currency—payment currency in the ISO-4217 alpha-3 format

Here is an example of the data from a request for the list of supported banks. It is important to specify real payment data, but if the payment has not yet been generated, you can specify a random value for the payment ID in the request.

Figure 4. Example of the data from a request for the supported banks list
{
  "general": {
      "project_id": 200,
      "payment_id": "ORDER_155860015",
      "signature": "K6jllym+PtObocZtr345st...=="
  },
  "payment": {
      "amount": 1500,
      "currency": "VES"
  }
}

Here is an example of the data from a response containing information about the supported banks.

Figure 5. Example of the response with the list of banks available in the payment method
[
    {
        "minAmount": 100, // Minimum payment amount allowed for the payment (in minor currency units)
        "maxAmount": 1000, // Maximum payment amount allowed for the payment (in minor currency units)
        "limitCurrency": "VES", // Code of the currency used for the payment limits (minAmount and maxAmount) in the ISO-4217 alpha-3 format
        "id": 123, // Bank ID
        "abbr": "EXB", // Bank shortcut name (for internal use)
        "name": "Example Bank", // General bank name
        "nativeName": "Example Bank", // Native bank name
        "currencies": [ // Array with currencies supported by the bank
            {
                "id": 123, // Currency ID in the payment platform
                "alpha_3_4217": "VES", // Alphabetic code of the payment currency in the ISO-4217 alpha-3 format
                "number_3_4217": "123", // Numeric code of the payment currency in the ISO-4217 alpha-3 format
                "currency_type": "fiat", // Type of the currency
                "exponent": 2 // Number of decimal places after decimal point
            }
        ]
    }
]

Purchase by using Payment Page

General information

In the Bank transfers in Venezuela method, when processing a purchase by using Payment Page, the merchant web service sends a request with all the required parameters and signature to the Monetix URL and accepts the callback with the payment result from the payment platform.

When opening Payment Page, you can have Payment Page opened with the Bank transfers in Venezuela method pre-selected. (For more information about pre-selecting payment methods, see Preselecting payment methods.)

The full sequence of the purchase workflow is provided below.

Figure 6. Purchase workflow when using Payment Page
  1. The customer initiates a purchase on the merchant's web service.
  2. The web service sends the request for the Payment Page opening to the Monetix URL.
  3. The request for opening Payment Page is redirected to the payment platform.
  4. The payment platform performs the initial request processing that includes validation whether all the required parameters are available and signature is correct.
  5. The requested Payment Page is generated by the Monetix payment platform as specified in the project settings and request parameters.
  6. Payment Page is displayed to the customer.
  7. The customer selects Bank transfers in Venezuela as the payment method.
  8. The payment platform receives the purchase request for the payment processing from Payment Page.
  9. The payment platform performs the internal purchase request processing and forwards it to the provider service.
  10. The provider service processes the purchase request.
  11. The provider service generates the data for redirecting the customer to its website form and sends it to the payment platform.
  12. The payment platform sends the customer redirection data to Payment Page.
  13. The customer is redirected to the provider website.
  14. The customer completes all the steps required to complete the payment.
  15. The provider service processes the payment.
  16. The result is displayed to the customer on the provider website.
  17. The customer is redirected to Payment Page.
  18. The provider service sends the result notification to the payment platform.
  19. The payment platform sends a callback with the payment result to the web service.
  20. The payment platform sends the result to Payment Page.
  21. The page with the payment result information is displayed to the customer on Payment Page.

The sections that follow discuss in more details the request format and the Payment Page parameters to use in the Bank transfers in Venezuela payment method and provide the information about the format of callbacks with payment results. For the general information about how to use the Payment Page API, see Payment Page API Description.

Request format

There are several things you need to consider when dealing with purchase requests in the Bank transfers in Venezuela method:

  1. You must provide values for the basic minimum of parameters. Listed below are the parameters that are required for any payment method:
    • project_id—project ID you obtained from Monetix
    • payment_id—payment ID unique within the project
    • customer_id—the unique ID of the customer within your project
    • customer_first_name—customer first name
    • customer_last_name—customer last name
    • customer_email—customer email
    • payment_currency—payment currency in ISO-4217 alpha-3 format
    • payment_amount—payment amount in minor currency units without any decimal point or comma except for cases where the currency does not have any minor currency units. If the currency have no minor units (that is, the number of digits for minor currency units is zero), then you must set this parameter to the amount in the major currency units. For the information on whether the currency has any minor units, see Currency codes.
  2. If you need to have the payment form displayed with the Bank transfers in Venezuela method pre-selected, set the force_payment_method parameter to the code on the bank-transfer-venezuela payment method.
  3. You can also add any other additional parameters Payment Page supports. For more information about parameters supported by Payment Page, see Payment Page invocation parameters.
  4. After you specify all the parameters you need, you must create the signature for the request. For instructions on how to sign payment requests, see Signature generation and verification.

Here is an example of the data from a request for the Payment Page opening:

EPayWidget.run(
    {
        project_id: 1234, 
        payment_id: 'payment_47',
        customer_id: 'customer_123',
        customer_first_name: 'John',
        customer_last_name: 'Doe',
        customer_email: 'johndoe@email.com',
        payment_currency: 'VES',
        payment_amount: 10000,
        signature: 'kUi2x9dKHAVNU0FYldJrxh4yo+52Kt8KU+Y19vySO\/RLUkDJrOcZzUCwX6R\/ekpZhkIQg=='
    }
)

Callback format

The Bank transfers in Venezuela method uses the standard format for callbacks to deliver purchase results. For more information about callbacks, see Callbacks in Payment Page.

The following is an example of a callback with information about a successful 100.00 VES purchase.

Figure 7. Example of the data from a successful purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "success",
        "date": "2022-03-25T11:08:45+0000",
        "method": "Bank trasnfer Venezuela",
        "sum": {
            "amount": 10000,
            "currency": "VES"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 28,
        "type": "sale",
        "status": "success",
        "date": "2022-03-25T11:08:45+0000",
        "created_date": "2022-03-25T11:08:05+0000",
        "request_id": "9e32835fb27907e0b08569d7d150e387a16a80e336c5117242b5cf60a4e17839",
        "sum_initial": {
            "amount": 10000,
            "currency": "VES"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "VES"
        },
        "code": "0",
        "message": "Success",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-321",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4Xr4DSX2UuHp99rHrtaxkUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

The following is the example of a callback for a declined purchase.

Figure 8. Example of the data from a declined purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "decline",
        "date": "2022-03-25T11:20:30+0000",
        "method": "Bank trasnfer Venezuela",
        "sum": {
            "amount": 10000,
            "currency": "VES"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 31,
        "type": "sale",
        "status": "decline",
        "date": "2022-03-25T11:20:30+0000",
        "created_date": "2022-03-25T11:19:53+0000",
        "request_id": "fff3d5f8d5d31bc460b68b57dc63f4b482e906eb",
        "sum_initial": {
            "amount": 10000,
            "currency": "VES"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "VES"
        },
        "code": "20000",
        "message": "General decline",
        "provider": {
            "id": 15923,
            "payment_id": "0cf4215c-8978",
            "auth_code": ""
        }
    },
    "signature": "J7W15rkqrLzTCD4HkoM4qoEnlVlfqz8155QSlXJKR4m8C4z2iFYv58P4VnHANu445/jmY+g=="
}

Related topics

The following topics might be useful when implementing payments through Payment Page:

Purchase by using Gate

General information

In the Bank transfers in Venezuela method, the merchant web service is required to do the following when processing a purchase by using Gate:

  1. Send a request with all the required parameters and signature to the Monetix URL.
  2. Redirect the customer to the provider service.
  3. Accept the callback with the payment result from the payment platform.

The following diagram provides the detailed picture of the payment processing procedure.

Figure 9. Purchase by using Gate
  1. The customer initiates a purchase with Bank transfers in Venezuela on the merchant's web service side.
  2. The web service sends a request for processing the purchase by using Gate to the Monetix URL.
  3. The payment platform receives the request for processing the purchase from Gate.
  4. The payment platform performs the initial request processing that includes validation whether all the required parameters are available and signature is correct.
  5. The payment platform sends the response with the request receipt confirmation and validation result to the web service. For more information about the response format, see Response structure.
  6. The payment platform performs the internal payment request processing and redirects the request to the provider service.
  7. The provider service processes the request.
  8. The provider service sends the data for redirecting the customer to the provider service to the payment platform.
  9. The payment platform sends the callback with the redirection data inside the redirect_data object to the web service.
  10. The customer is redirected from the web service to the provider service.
  11. The customer completes all the payment steps required.
  12. The provider service processes the payment.
  13. The result is displayed to the customer.
  14. The customer is redirected to the merchant web service.
  15. The provider service sends the payment result notification to the payment platform.
  16. The payment platform sends the callback with the payment result to the web service.
  17. The web service sends the payment result to the customer.

The sections that follow discuss in more details the request format and the Gate parameters to use in the Bank transfers in Venezuela payment method and provide the information about the format of callbacks with purchase results. For the general information on how to use the Gate API, see API Description.

Request format

There are several things you need to consider when dealing with purchase requests in the Bank transfers in Venezuela method:

  1. You initiate a purchase by submitting a purchase request to the /v2/payment/bank-transfer/venezuela/sale endpoint by using the HTTP method POST. This endpoint belongs to the following group of endpoints for the bank transfer payments: /v2/payment/bank-transfer/{payment_method}/sale.
  2. The following objects and parameters must be specified in any request:
    • general—object with general request identification information:
      • project_id—the project ID you obtained from Monetix
      • payment_id—payment ID unique within the project
      • signature—signature created after you specify all the required parameters. For more information about signature generation, see Signature generation and verification.
    • customer—object with customer information:
      • id—the unique ID of the customer within your project
      • ip_address—IP address of the customer's device
      • first_name—customer first name
      • last_name—customer last name
      • email—customer email
    • payment—object with purchase information:
      • amount—purchase amount in minor currency units without any decimal point or comma except for cases where the currency does not have any minor currency units. If the currency have no minor units (that is, the number of digits for minor currency units is zero), then you must set this parameter to the amount in the major currency units. For the information on whether the currency has any minor units, see Currency codes.
      • currency—code of the purchase currency in the ISO-4217 alpha-3 format
  3. The following parameters with the return URLs are optional, but we strongly advise you to specify them in the request to provide your customer a better user experience. If you don't specify any parameters of the return_url object in the request, by default Gate will redirect the customer to the URL specified in your project in Monetix.
    • return_url—object with the information where to redirect the customer to when the payment is completed or prematurely terminated by the customer:
      • success—the URL to redirect the customer to after the payment is successfully completed
      • decline—the URL to redirect the customer to after the payment is declined
      • return—the URL to redirect the customer to when they prematurely terminate the payment. This URL is also used if the success and decline parameters are not specified in the request
  4. If required, you can add any other additional (optional) parameters Gate supports.

Here is an example of the data from a purchase request in the Bank transfers in Venezuela method.

Figure 10. Example of the data from a purchase request
{
    "general": {
        "project_id": 1234,
        "payment_id": "payment_47",
        "signature": "PJkV8ej\/UG0Di8hTng6JvC7vQsaC6tajQVVfBaNIipTv+AWoXW\/9MTO8yJA=="
    },
    "customer": {
        "id": "customer_123",
        "ip_address": "198.51.100.47",
        "first_name": "John",
        "last_name": "Doe",
        "email": "johndoe@example.com"
    },
    "payment": {
        "amount": 10000,
        "currency": "VES"
    },
    "return_url": {
        "success": "http://example.com/success/",
        "decline": "http://example.com/decline/",
        "return": "http://example.com/return/"
    } 
}

Format of customer redirection data

After receiving and processing your purchase request, the payment platform sends a callback to your web service containing the data to redirect the customer to the provider service.

To redirect the customer, use the values of the following parameters in the redirect_data object:

  • url—the URL to redirect the customer to
  • body—the data to be sent in the request body
  • method—the HTTP method to get an HTML page of the website (for example, POST or GET)
  • encrypted—this is the service parameter. Ignore the data it contains.

Here is an example of a piece of callback containing the data to redirect the customer.

"redirect_data": {
    "method": "GET",
    "body": [],
    "encrypted": [],
    "url": "https://example.com/redirect"
}

Callback format

The Bank transfers in Venezuela method uses the standard format for callbacks to deliver purchase results. For more information about callbacks, see Callbacks in Gate.

The following is an example of a callback with information about a successful 100.00 VES purchase.

Figure 11. Example of the data from a successful purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "success",
        "date": "2022-03-25T11:08:45+0000",
        "method": "Bank trasnfer Venezuela",
        "sum": {
            "amount": 10000,
            "currency": "VES"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 28,
        "type": "sale",
        "status": "success",
        "date": "2022-03-25T11:08:45+0000",
        "created_date": "2022-03-25T11:08:05+0000",
        "request_id": "9e32835fb27907e0b08569d7d150e387a16a80e336c5117242b5cf60a4e17839",
        "sum_initial": {
            "amount": 10000,
            "currency": "VES"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "VES"
        },
        "code": "0",
        "message": "Success",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-321",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4Xr4DSX2UuHp99rHrtaxkUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

The following is the example of a callback for a declined purchase.

Figure 12. Example of the data from a declined purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "decline",
        "date": "2022-03-25T11:20:30+0000",
        "method": "Bank trasnfer Venezuela",
        "sum": {
            "amount": 10000,
            "currency": "VES"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 31,
        "type": "sale",
        "status": "decline",
        "date": "2022-03-25T11:20:30+0000",
        "created_date": "2022-03-25T11:19:53+0000",
        "request_id": "fff3d5f8d5d31bc460b68b57dc63f4b482e906eb",
        "sum_initial": {
            "amount": 10000,
            "currency": "VES"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "VES"
        },
        "code": "20000",
        "message": "General decline",
        "provider": {
            "id": 15923,
            "payment_id": "0cf4215c-8978",
            "auth_code": ""
        }
    },
    "signature": "J7W15rkqrLzTCD4HkoM4qoEnlVlfqz8155QSlXJKR4m8C4z2iFYv58P4VnHANu445/jmY+g=="
}

Related topics

The following topics might be useful when implementing payments through Gate:

Payout by using Gate

General information

To perform a payout with the Bank transfers in Venezuela method, the merchant's web service sends a request with all the required parameters and signature to the Monetix URL, and receives a callback with the payment result.

The complete sequence of the payout process is provided below.

Figure 13. Payout by using Gate
  1. The customer initiates a payout through Bank transfers in Venezuela.
  2. The merchant's web service sends the request for processing the payout by using Gate to the Monetix URL.
  3. Gate redirects the request to the Monetix payment platform.
  4. The payment platform performs the initial request processing that includes validation whether all the required parameters are available and signature is correct.
  5. The payment platform sends the response with the request receipt confirmation and validation result to the web service. For more information about the response format, see Response structure.
  6. The payment platform redirects the payout request to the provider service.
  7. The provider service processes the payout.
  8. The provider service sends the result notification to the payment platform.
  9. The payment platform sends a callback with the payment result to the web service.
  10. The web service sends the payment result to the customer.

The sections that follow discuss in more details the request format and the Gate parameters to use in the Bank transfers in Venezuela payment method and provide the information on the format of callbacks with payout results. For the general information on how to use the Gate API, see API Description.

Request

This section provides the instructions on how to build the request for payout with the Bank transfers in Venezuela payment method.

HTTP request method POST
Request body format JSON
API endpoint /v2/payment/bank-transfer/venezuela/payout
Full API endpoint specification /v2/payment/bank-transfer/{payment_method}/payout
Table 2. Basic parameters of a payout request

strictly required—the parameter must be in the initial request.

Object Object/Parameter Description

general
object
strictly required

project_id
integer
strictly required

Project ID you obtained from Monetix when integrating.

Example: 1234

payment_id
string
strictly required

Payment ID unique within your project.

Example: payment_47

signature
string
strictly required

Signature created after you've specified all the request parameters. For more information about signature generation, see Signature generation and verification.

customer
object
strictly required

id
string
strictly required

Unique ID of the customer within your project.

Example: customer_123

ip_address
string
strictly required

IP address of the customer's device.

Example: 198.51.100.47

first_name
string
strictly required

Customer's first name.

Example: John

last_name
string
strictly required

Customer's last name.

Example: Doe

email
string
strictly required

Customer's email.

Example: johndoe@example.com

identify
object
strictly required

doc_number
string
strictly required

Customer's ID card (Documento de identidad) number, must begin with one of the letters: V or E which are followed by eight digits.

Example: V12345678

account
object
strictly required

number
string
strictly required

Customer's phone number linked to the account (consists of 11 digits, without a country code) or customer's account number.

Example: 12345678901

type
string
strictly required

Customer's account type.

Possible values:

  • CAH—savings account (Cuenta ahorro)
  • CCR—current account (Cuenta corriente)

Example: CAH

bank_id
integer
strictly required

Customer's bank ID.

Example: 74522

payment
object
strictly required

currency
string
strictly required

Code of the payment currency in the ISO-4217 alpha-3 format.

Example: VES

amount
integer
strictly required

Payment amount in minor currency units without any decimal point or comma except for the cases when the currency doesn't have any minor currency units.

If the currency doesn't have any minor units (i.e. the number of digits for minor currency units is zero), set this parameter to the amount in the major currency units. To check whether the currency has any minor units, see Currency codes.

Example: 100.00 VES must be sent as 10000

You can also add any other optional parameters to the payout request, if necessary. For the list of all the parameters available in Gate, see API Reference.

Here is an example of the data from a request to initiate a payout with the Bank transfers in Venezuela payment method:

Figure 14. Example of the payout request body
{
    "general": {
        "project_id": 1234,
        "payment_id": "payment_47",
        "signature": "PJkV8ej\/UG0Di8hTng6JvC7vQsaC6tajQVVfBaNIipTv+AWoXW\/9MTO8yJA=="
    },
    "customer": {
        "id":"customer_123",
        "ip_address": "198.51.100.47",
        "first_name": "John",
        "last_name": "Doe",
        "email": "johndoe@example.com",
        "identify": {
            "doc_number": "V12345678"
        } 
    },
    "account": {
        "bank_id": 74522,
        "type": "CAH",
        "number": "12345678901"
    },
    "payment": {
        "amount": 10000,
        "currency": "VES"
    }
}

Callback format

The Bank transfers in Venezuela method uses the standard format for callbacks to deliver payout results. For more information about callbacks, see Callbacks in Gate.

The following is the example of a callback with information about a successful 100.00 VES payout.

Figure 15. Example of the data from a successful payout callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_48",
        "type": "payout",
        "status": "success",
        "date": "2022-03-25T11:08:45+0000",
        "method": "Bank trasnfer Venezuela",
        "sum": {
            "amount": 10000,
            "currency": "VES"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "account": {
        "number": "21272039971"
    },
    "operation": {
        "id": 29,
        "type": "payout",
        "status": "success",
        "date": "2022-03-25T11:08:45+0000",
        "created_date": "2022-03-25T11:08:05+0000",
        "request_id": "9e32835fb27907e0b08569d7d150e387a16a80e336c5117242b5cf60a4e17839",
        "sum_initial": {
            "amount": 10000,
            "currency": "VES"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "VES"
        },
        "code": "0",
        "message": "Success",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4Xr4DSX2UuHp99rHrtaxkUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

The following is the example of a callback for a declined payout.

Figure 16. Example of the data from a declined payout callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_48",
        "type": "payout",
        "status": "decline",
        "date": "2022-03-25T11:20:30+0000",
        "method": "Bank trasnfer Venezuela",
        "sum": {
            "amount": 10000,
            "currency": "VES"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "account": {
        "number": "21272039971"
    },
    "operation": {
        "id": 29,
        "type": "payout",
        "status": "decline",
        "date": "2022-03-25T11:20:30+0000",
        "created_date": "2022-03-25T11:19:53+0000",
        "request_id": "fff3d5f8d5d31bc460b68b57dc63f4b482e906eb",
        "sum_initial": {
            "amount": 10000,
            "currency": "VES"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "VES"
        },
        "code": "20000",
        "message": "General decline",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "J7W15rkqrLzTCD4HkoM4qoEnlVlf155QSlXJKR4m8C4z2iFYv58P4VnHANu445/jmY+g=="
}

Related topics

The following topics might be useful when implementing payments through Gate:

Payout by using Dashboard

To make a payout through Dashboard, the merchant sends a request and receives a notification with the request processing result. There are two ways to initiate payouts through Dashboard:
  • single payout—you specify the currency and amount for a payout available for this method and fill in all the fields required for the selected payment method on the Dashboard pages.
  • as a part of a mass payment—all the parameters are specified in a CSV file. Refer to the Payouts by using Gate section for the parameters required by your payment method.

Information about completed payouts is available for viewing in the Payments and Manual Payments sections of Dashboard.

For more information about payout processing by using Dashboard, see Performing payouts.

Analysis of payments results

As with other payment methods Monetix offers, when using this method, you have several options to analyze the information about payments and operations.

You can load and analyze all the necessary information in Dashboard (dash-light.trxhost.com), for instance you can use the analytic panels in the Analytics section for this purpose.

Also, you can export the information for further analysis by using third party analytical tools. The following options are available:

  • Dashboard allows you to download reports in CSV format by using the tools in the Reports section. You can perform export as a one-time or regular download of data to your local computer.
  • Data API allows you to have payment information exported in JSON format and delivered to a URL you specify. The payment information is exported by means of sending requests to the /operations/get endpoint.

If you have any further questions regarding payment data analysis, contact Monetix technical support.