Payout

When performing a payout, the customer initiates a payout and then just waits for the funds to be credited to their account. The customer themself doesn't participate in the payout processing procedure.

Countries and regions Hong Kong
Payment currencies HKD
Payment amount limits Contact your key account manager at Monetix for details. Also you can check the payment amount limits in your project by using Dashboard.
Payment processing time Contact your key account manager at Monetix for details.
Currency conversion On the Monetix side
Refund
Onboarding and access fee Contact your key account manager at Monetix for details.

Operations support

Interfaces
Payment Page Gate Dashboard
Payout

You can check the payment amount limits in your project by using Dashboard. To check your payment amount limits, go to Dashboard, select the Projects section, and then click the Payment methods tab.

The following sections provide more information about the payment processing flow and the analysis of completed payments.

Payout by using Gate

General information

To perform a payout by using Gate with the Banks of Hong Kong payment method:

  1. Send a request with all the required parameters and signature to the Monetix URL.
  2. Accept the callback with the payout result from the payment platform.

The following picture provides the details of the payout processing flow in the Banks of Hong Kong payment method.

Figure 1. Payout processing flow when performing a payout by using Gate
  1. The customer initiates a payout in your system.
  2. Your system sends the payout request to the Monetix payment platform.
  3. The payment platform sends you a response in which it acknowledges your request and provides the request validation result. (For more information about the response format, see Response structure.)
  4. The payment platform processes the request and forwards it to the provider service.
  5. The provider service informs the payment platform about the payout result.
  6. The payment platform sends a callback with the payout result to your system.
  7. Your system sends the payout result to the customer.

Request

This section provides the instructions on how to build the request for payout with the Banks of Hong Kong payment method.

HTTP request method POST
Request body format JSON
API endpointv2/payment/banks/hk/payout
Full API endpoint specification /v2/payment/banks/{payment_method}/payout
Table 1. Basic parameters of a payout request

strictly required—the parameter must be in the initial request.

✱—the parameter may not be required in some cases. Contact your account manager at Monetix for details.

ObjectParameterDescription

general
object
strictly required

project_id
integer
strictly required

Project ID you obtained from Monetix when integrating.

Example: 1234

payment_id
string
strictly required

Payment ID unique within your project.

Example: payment_47

signature
string
strictly required

Signature created after you've specified all the request parameters. For more information about signature generation, see Signature generation and verification.

customer
object
strictly required

id
string
strictly required

Unique ID of the customer within your project.

Example: customer_123

ip_address
string
strictly required

IP address of the customer's device.

Example: 198.51.100.47

email
string
strictly required

Customer's email.

Example: johndoe@example.com

account
object
strictly required

number
string
strictly required

Customer's account number.

Example: 1234567890

bank_id
integer
strictly required

Customer's bank ID. For information on how to get the list of the supported banks IDs, see Banks available for payout.

Example: 71732

bank_name
string
strictly required

Customer's bank name. To download the list of bank names for the banks available in Hong Kong, click here.

Example: hang seng bank

customer_name
string
strictly required

Customer's full name.

Example: John Doe

payment
object
strictly required

currency
string
strictly required

Code of the payment currency in the ISO-4217 alpha-3 format.

Example: HKD

amount
integer
strictly required

Payment amount in minor currency units without any decimal point or comma except for the cases when the currency doesn't have any minor currency units.

If the currency doesn't have any minor units (i.e. the number of digits for minor currency units is zero), set this parameter to the amount in the major currency units. To check whether the currency has any minor units, see Currency codes.

Example: 10,000.00 HKD must be sent as 1000000

You can also add any other optional parameters to the payout request, if necessary. For the list of all the parameters available in Gate, see API Reference.

Here is an example of the data from a request to initiate a payout with the Banks of Hong Kong payment method:

Figure 2. Example of the payout request body
{
    "general": {
        "project_id": 1234,
        "payment_id": "payment_47",
        "signature": "kUi2x9dKHAVNU0FYldJrxh4yo+52Kt8KU+Y19vySO/RLUkDJrOcZzUCwX6R/ekpZhkIQg=="
    },
    "customer": {
        "id": "customer_123",
        "ip_address": "198.51.100.47",
        "email": "johndoe@example.com"
    },
    "account": {
        "number": "1234567890",
        "bank_id": 71732,
        "bank_name": "hang seng bank",
        "customer_name": "John Doe"
    },
    "payment": {
        "currency": "HKD",
        "amount": 1000000
    }
}

Callback

In the Banks of Hong Kong payment method, the payment platform returns the payout result in a callback. For the information about the callback structure, see Callbacks in Gate.

The following is an example of a callback body with the information about a successfully completed payout.

Figure 3. Example of the data from a successful payout callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "payout",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "method": "hk",
        "sum": {
            "amount": 1000000,
            "currency": "HKD"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "payout",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 1000000,
            "currency": "HKD"
        },
        "sum_converted": {
            "amount": 1000000,
            "currency": "HKD"
        },
        "code": "0",
        "message": "Success",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "account": {
        "number": "123"
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

The following is an example of a callback for a declined payout.

Figure 4. Example of the data from a declined payout callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "payout",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "method": "hk",
        "sum": {
            "amount": 1000000,
            "currency": "HKD"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "payout",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 1000000,
            "currency": "HKD"
        },
        "sum_converted": {
            "amount": 1000000,
            "currency": "HKD"
        },
        "code": "20000",
        "message": "General decline",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "account": {
        "number": "123"
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

Payout by using Dashboard

To make a payout through Dashboard, the merchant sends a request and receives a notification with the request processing result. There are two ways to initiate payouts through Dashboard:
  • single payout—you specify the currency and amount for a payout available for this method and fill in all the fields required for the selected payment method on the Dashboard pages.
  • as a part of a mass payment—all the parameters are specified in a CSV file. Refer to the Payouts by using Gate section for the parameters required by your payment method.

Information about completed payouts is available for viewing in the Payments and Manual Payments sections of Dashboard.

For more information about payout processing by using Dashboard, see Performing payouts.

Banks available for payout

Supported banks

In the Banks of Hong Kong payment method, payments are performed through the banks the payment method supports. For the payout to be performed, your request must contain the ID of the customer's bank in the account.bank_id parameter.

The table below lists the banks available for payout in the Banks of Hong Kong payment method.

Table 2. Banks available for payout
BankID
Airstar Bank71732
Ant Bank (Hong Kong)71742
Bank of China (Hong Kong) Limited (All Branches)71512
Bank of Communications (Hong Kong) Limited (All Branches)71522
China CITIC Bank International (All Branches)71542
China Construction Bank (Asia) (All Branches)71552
Chiyu Banking Corporation Ltd. (All Branches)71562
Chong Hing Bank (All Branches)71572
Citibank (Hong Kong) Limited (All Branches)71582
CMB Wing Lung Bank (All Branches)71722
Dah Sing Bank (All Branches)71592
DBS Bank (Hong Kong) Limited (All Branches)71602
Fubon Bank (Hong Kong) Limited (All Branches)71612
Fusion Bank71752
Hang Seng Bank (All Branches)71622
HSBC Hong Kong (All Branches)71632
Industrial and Commercial Bank of China (Asia) (All Branches)71642
livi bank Hong Kong71762
Mox Bank71772
Nanyang Commercial Bank (All Branches)71652
OCBC Bank Hong Kong (All Branches)71662
Ping An OneConnect Bank (Hong Kong) Limited71782
Public Bank (Hong Kong) (All Branches)71672
Shanghai Commercial Bank (All Branches)71682
Standard Chartered Hong Kong (All Branches)71692
Tai Sang Bank (All Branches)71702
TAI YAU BANK LIMITED (All Branches)71712
The Bank of East Asia Limited (All Branches)71532
WeLab Bank71792
ZA Bank Limited71802

The table with the list of banks is provided for informational purposes only. It may change without notice. To get the current list of banks the Banks of Hong Kong payment method supports, contact your key account manager at Monetix.